Featured Resource

Heat Pump Water Heater Installation Location Guide

Heat pump water heaters can be installed in many types of residential spaces, but the climate in your region determines where in the home you should consider installing it.


Featured Resource

On-Demand Training

Two free online courses that will provide you with the knowledge, resources and support to increase technical understanding and familiarity with electric hybrid heat pump water heaters.


Featured Resource

Advanced Water Heater Specification

This specification provides guidance for water heater products that meet and exceed ENERGY STAR criteria, provide high levels of customer satisfaction and improve energy performance in a range of climates.


Featured Resource

Qualified Products List (QPL)

A list of products that have been tested and found to be compliant to the Northern Climate Specification


Featured Resource

Hot Water Solutions Image Library

Hot Water Solutions provides participating installers and utility partners with downloadable photo assets to be used in marketing and promotional materials.

This library contains heat pump water heater-specific lifestyle, product and installation images. View the image usage guidelines to learn more about how these images may be used in your marketing materials.


Heat Pump Water Heater Market Progress Indicator #6

This report presents the finding of 2021 market progress evaluation. It concludes that while the HPWH market appears to be growing, sales are generally occurring in new construction. Retailers make up a growing portion of the supply chain, with more than three-quarters of emergency replacement purchasers buying their HPWH at retailer stores. 

Awareness among homeowners has doubled since 2016, as 57% of the homeowners surveyed in 2021 are aware of HPWHs. The report also found that satisfaction among homeowners with HPWHs is high (89%), with the same percentage indicating they would recommend a HPWH. 

  • Resources

Technology Overview & Customer Solutions EHWH Training Resource Packet

Thank you for attending the Technology Overview & Customer Solutions Electric Hybrid Water Heater Training. You can download this PDF file to access resources and information from the training.

  • Resources

All Manufacturer Technical EHWH Training Resource Packet

Thank you for attending the All Manufacturer Technical Electric Hybrid Water Heater Training. You can download this PDF file to access resources and information from the training.

Hybrid Electric Water Heater Sizing Guide

A properly sized heat pump water heater is more likely to meet the homeowner’s expectations of performance and savings. Use this guide when talking with customers about sizing a heat pump water heater.

A.O. Smith University Heat Pump Water Heater Support

An overview of heat pump water heater technology, features and benefits, as well as installation and application guidance.

How To Install a Heat Pump Water Heater: Professional Version

Learn how to install an electric heat pump water heater for your customers. Download this video by clicking on the Vimeo logo in the above window, then select the DOWNLOAD button just below the video title.